Janet and Adrian along with their fabulous team of dedicated staff are always pleased to welcome you to the centre. Since opening in 1991 excellent customer service has always been a must throughout the centre. "We are lucky to have such fabulous staff that care as, much as we do".
Many have been with us now for a very long time, this really is very important to us and helps in every way. We have always believed in offering great products, hand picking all of the antiques and Vintage stock, selecting a blend of quirky and traditional gifts and home accessories while mixing Old with New.
As a family run business we are very proud to be able to offer a warm and friendly welcome to all, and enjoy the relationships we have built with many of our customers that we have known for such a long time. Getting to know new customers of course is just as important and it is always wonderful to hear someone say, this is their first visit and what a lovely time they have had.
Since opening in 1991 Adrian and I were always to be found in our Edenshine Restaurant. At first Adrian was Chef in the kitchen and I front of house, however as we had a family and the business grew our roles changed - although even today we still do all of the baking with help from our wonderful Bethan who has been with us since the beginning. "Fresh, delicious and homemade" are four words that describe our food perfectly. Our kitchen is headed by James Chatterton whom apart from a short two year break has been with us for 15 years now.. Having staff that share our passion for good food and service is definitely very important to us - we become a "work family", "a team".
In 2007 Janet and Adrian when Janet's parents decided it was time to do a little less and Janet's older brother took the opportunity to venture off on his own, they took over the whole centre and have been running it ever since. It has been a wonderful experience, a lot to learn and our roles changed again but it is definitely very interesting. Knowing the centre and being such an important part previously had made the transition very smooth. We are both very proud of the whole centre, the stock we sell in both the gifts area and antique department along with the service we all provide here, and look forward very much to welcoming our customers old and new.
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